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Mental Health Billing for Therapists & Psychiatry Practices

Billing support shaped around session-based care, time-based codes and behavioral health payer rules.

Overview

How we support your practice

Behavioral health billing has its own patterns: recurring weekly sessions, time-based CPT codes, telehealth modifiers and payers that handle behavioral health through separate plans or vendors. Small mistakes repeat quickly because the same service is billed so often.

We understand these workflows and work with the systems behavioral health practices commonly use.

Best suited for

  • Solo therapists and counseling groups
  • Psychiatry and medication management practices
  • Telehealth-focused behavioral health providers
  • Practices with high no-pay or underpayment rates
What is included

What our mental health billing support covers

Scope is agreed with you in advance, so you know who is responsible for what.

Therapy and psychiatry claim submission

Claims prepared with the correct codes, place of service and modifiers for the service type.

Telehealth billing

Telehealth claims are checked against payer-specific requirements.

Eligibility and benefits verification

Mental health benefits, copays and visit limits checked before sessions.

Denial and rejection follow-up

Each denial is investigated, corrected and resubmitted or appealed.

Payer coordination

Follow-up with payers and behavioral health networks on pending or underpaid claims.

Payment posting and reporting

Clear reports on collections, outstanding claims and denial trends.

How it works

A simple, predictable process

STEP 1

Review

We look at your services, payers and current claim status.

STEP 2

Align

We agree on scope, systems and reporting.

STEP 3

Bill and follow up

Claims are submitted and worked consistently.

STEP 4

Report

Regular reports show what was billed, paid and outstanding.

Frequently asked questions

Do you work with therapists as well as psychiatrists?

Yes. We support therapy, counseling and psychiatry billing workflows.

Can you bill telehealth sessions?

Yes, following each payer's telehealth rules.

Which software do you work with?

We work with common practice management and EHR tools. Share yours and we will confirm.

Is client information kept confidential?

Yes. Access is limited to the task and covered by a Business Associate Agreement where protected health information is involved.

Related services

Care Tribune does not guarantee payer approvals, reimbursement amounts or search rankings. Results depend on payers, documentation and your practice's circumstances.

Designed around your practice

Billing support that understands ongoing care

Support for therapy, counseling and psychiatry practices, with EAP and telehealth workflows defined around your payer contracts.

Keep recurring sessions aligned with benefits

We track coverage changes, visit limits and authorization information so your staff can follow up before an administrative issue disrupts care. Deductibles, copays and coinsurance are documented from available benefit information.

Make EAP sessions easier to track

When included in scope, we record the EAP administrator, authorization reference, approved sessions, dates and billing instructions. EAP billing is kept separate from standard health plan claims when the program requires it.

Review session and telehealth claim details

Claims are checked against provider documentation, payer requirements and the approved billing workflow. Place of service, modifiers and time-based services need attention; the provider remains responsible for accurate clinical documentation.

Handle unpaid sessions with a clear plan

We follow up on denials, coordinate requested records through approved channels and flag authorization or network issues. Patient balance communication follows your policy and keeps explanations respectful and clear.

Designed around your practice

What onboarding looks like

1. Share your priorities

Tell us your specialty, provider count, software, expected volume and the work you want to hand off. Use the consultation for business information; do not send patient records.

2. Review a written scope

Confirm responsibilities, pricing, coverage, reporting and exclusions. Identify a practice contact for approvals and a plan for any existing backlog.

3. Start with a clear handoff

Agree on secure access and any required agreements before work starts. Review the first task queue together and set a regular time to discuss open items.

Designed around your practice

A question to consider before you start

Can you support both therapy and psychiatry?

Yes. We define the mix of services, provider types, payers and software during onboarding, then agree on the billing and escalation workflow for each.

Need support across more than one workflow? Explore medical billing, medical virtual assistants and provider credentialing.

Let's talk

Ready to make your practice run smoother?

Tell us which tasks are slowing you down and we will explain how we can help.

Request a consultation ↗