Effective Date: [PLACEHOLDER]
1. Who We Are and Scope
Care Tribune LLC provides administration, billing, and related support services to private medical practices. This Privacy Policy explains how we collect, use, protect, and retain information obtained through our website and related communications. When we perform services involving Protected Health Information for a covered-entity client, our handling of that information is also governed by applicable law and the Business Associate Agreement with that client.
2. Information We Collect
We may collect information you voluntarily provide through the website, including your name, practice name, email address, phone number, service interests, and message. We may also collect basic technical or usage information such as browser type, device information, pages visited, referring pages, and similar website activity.
3. How We Use Information
We use information to respond to inquiries, provide requested services, communicate about our relationship with you, operate and improve the website, maintain security, meet legal or contractual obligations, and support legitimate business operations.
4. Phone Number and Messaging Policy
Your phone number will not be shared, sold, or rented to any third party or affiliate for marketing or promotional purposes. Phone numbers and SMS consent are used only to respond to your inquiry or provide the services you requested. Message frequency may vary. Message and data rates may apply. You can reply STOP to opt out of text messages at any time.
5. HIPAA Commitment
Care Tribune handles Protected Health Information (PHI) only as permitted by the Health Insurance Portability and Accountability Act (HIPAA), other applicable requirements, and our agreements with clients. When Care Tribune acts as a Business Associate of a covered entity, we will enter into an appropriate Business Associate Agreement (BAA). We use administrative, technical, and physical safeguards designed to protect PHI and will notify affected clients of a breach as required by applicable law and the applicable BAA.
Do not submit PHI through the website contact form. The general website contact form is intended for business inquiries and should not be used to send patient records, clinical information, insurance information, or other sensitive health information.
6. Data Security and Retention
We use reasonable safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage can be guaranteed to be completely secure. We retain information for as long as reasonably necessary for the purpose for which it was collected, to provide services, and to satisfy legal, contractual, accounting, or security requirements.
7. Your Choices and Rights
Subject to applicable law, you may contact us to request access to, correction of, or deletion of personal information we maintain about you. Certain information may need to be retained when required by law, contract, security needs, or legitimate business obligations.
8. Cookies and Analytics
Our website may use cookies or similar technologies for essential site functions, security, preferences, and basic analytics. If third-party analytics are used, their processing may also be governed by their own privacy terms. You can control many cookies through your browser settings.
9. Privacy Questions
For privacy questions, contact Care Tribune LLC at admin@caretribune.com, +1 540 299 7399, or , USA.